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Program Outline and Requirements

The Computer Technician program is 305 completion hours and is offered entirely online, providing 24/7 access to all material, and allowing you to progress through the curriculum on your own schedule and at your own pace. Below is a breakdown of the program outline of the 305 hours.

  • Program Orientation (1 hour)
  • Computer Fundamentals (5 hours)
  • Hardware (80 hours)
  • Networking (40 hours)
  • Laptops (5 hours)
  • Printers (5 hours)
  • Operational Procedures (5 hours)
  • Midterm (8 hours)
  • Operating Systems (80 hours)
  • Security (10 hours)
  • Mobile Devices (5 hours)
  • Troubleshooting (45 hours)
  • Practical Skills Lab (15 hours)
  • Final Exam Preparation (1 hour)

Since this program is completely self-paced and the online training format allows you the flexibility to study as much or as little as your schedule allows, the time it takes you to complete the course will differ from other students. Some students are able to complete their training program in as little as one or two months while others, who are more limited in the time they can devote to the course, take longer. Students who can devote about 15 hours a week can finish in about 5 months.

Every student who enrolls in Career Step’s Computer Technician Certificate program receives an initial 3-month period of enrollment. You'll have 6 months to complete the program. If you need extra time to complete the courses after your initial 6-month enrollment, we have 3-month extensions available for purchase. We currently offer an additional 3 months at no extra charge.

Your enrollment includes everything you will need to train for a successful career as a computer technician. Your enrollment includes:

  • Access to expert-created curriculum
  • Technical support
  • 2 quick-reference guides for A+ exam study
  • Computer repair toolkit
  • Power supply tester and USB drive
  • One-on-one help from your instructors
  • Valuable graduate resources
  • Complete ebook library
  • 2 certification exam vouchers upon program completion

Since the program is completely online, your computer will play an important role in your learning experience. We recommend the following minimum computer system specifications:


  • Active internet connection (high speed/broadband connection recommended)
  • 800 X 600 minimum display resolution (1024 X 768 or higher recommended)
  • Sound card and speakers (headphones recommended)
  • Available USB port


  • Adobe Flash Player (ver. 10 or higher)
  • Windows Media Player (ver. 10 or higher) or Quicktime Player (ver. 7 or higher)
  • PDF reader


  • Internet Explorer 7.x/8.x/9.x
  • Firefox 3.x
  • Safari 4.x or greater (Mac only)
  • Javascript and cookies must be enabled

Operating System

  • Microsoft Windows (XP®, Vista®, 7 with latest service pack)
  • Mac OS X (10.4.11 or greater)

Note: Mobile browsing devices are not currently supported. However, Career Step is investigating the implementation of mobile device support, and these specifications will be updated once a decision has been reached.

Get Started Today

Take the first step! Complete the form below to receive more information about the Computer Technician Certificate program at CSUB.