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Student Services

Course Refund Policy

If the course is cancelled for any reason, student will receive a 100% refund.  Failure to drop/withdraw from a course in which one is officially registered but does not complete, will result in a grade of F or No Credit. It is the student’s responsibility to drop/withdraw from a course.  Not attending a course does not mean a student will be dropped from that course.

Fall 2019

16-Week Course:
August 26 – December 18

  • Course cancellation - 100% refund
  • On or before August 30 - 100% refund
  • On or before September 16 - 60% refund
  • After September 16 - No refunds


8-Week Course - Session I:
August 26 – October 18

  • Course cancellation - 100% refund
  • On or before August 30 - 100% refund
  • On or before September 10 - 60% refund
  • After September 10 - No refunds


8-Week Course - Session II:
October 21 – December 18

  • Course cancellation - 100% refund
  • On or before October 25 - 100% refund
  • On or before November 5 - 60% refund
  • After November 5 - No refunds

Spring 2019

16-Week Course:
January 22 – May 22, 2019

  • Course cancellation - 100% refund
  • On or before January 26 - 100% refund
  • On or before February 12 - 60% refund
  • After February 12 - No refunds


8-Week Course - Session I:
January 22 – March 18, 2019

  • Course cancellation - 100% refund
  • On or before January 26 - 100% refund
  • On or before February 6 - 60% refund
  • After February 6 - No refunds


8-Week Course - Session II:
March 19 – May 22, 2019

  • Course cancellation - 100% refund
  • On or before March 22 - 100% refund
  • On or before April 2 - 60% refund
  • After April 2 - No refunds

Project Management Certificate Program Refund Policy

Course cancellation - 100% refund
Before first day of class - 100% refund
After first day, but before fourth day of class - 60% refund
After fourth day of class - No refunds

Day count includes weekends and holidays


 

General Refund Policies

If a course is cancelled for any reason, student will receive a 100% refund.

Failure to withdraw from a course in which one is officially registered but does not complete will result in a grade of F or No Credit.

Refunds are based on the date when the official withdrawal is received in the Extended Education office. If you need to drop a class, you may do so via your myCSUB account, in-person, email, fax or mail through the Extended Education office, (661) 654-2441. The day you drop online or when the form is received is the official date of withdrawal and determines the amount of refund, if any. Allow up to six weeks for refunds to be processed. If you do not receive your refund by that time, please call the Extended Education office at (661) 654-2441. A delay in dropping online or submitting required forms may result in a reduced refund and/or subject to $25 administrative fee.