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Student Services

Course Refund Policy

If the course is cancelled for any reason, student will receive a 100% refund.  Failure to drop/withdraw from a course in which one is officially registered but does not complete, will result in a grade of F or No Credit. It is the student’s responsibility to drop/withdraw from a course.  Not attending a course does not mean a student will be dropped from that course.

Summer 2020

10-Week Course:
May 26 – August 5, 2020

  • Course cancellation - 100% refund
  • On or before May 30 - 100% refund
  • On or before June 16 - 60% refund
  • After June 16 - No refunds


5-Week Session I:
May 26 – June 30, 2020

  • Course cancellation - 100% refund
  • On or before May 30 - 100% refund
  • On or before June 4 - 60% refund
  • After June 4 - No refunds


5-Week Session II:
July 6 – August 6, 2020

  • Course cancellation - 100% refund
  • On or before July 10 - 100% refund
  • On or before July 15 - 60% refund
  • After July 15 - No refunds

Spring 2020

16-Week Course:
January 21 – May 19, 2020

  • Course cancellation - 100% refund
  • On or before January 25 - 100% refund
  • On or before February 11 - 60% refund
  • After February 11 - No refunds


8-Week Course - Session I:
January 21 – March 16, 2020

  • Course cancellation - 100% refund
  • On or before January 25 - 100% refund
  • On or before February 5 - 60% refund
  • After February 5 - No refunds


8-Week Course - Session II:
March 17 – May 19, 2020

  • Course cancellation - 100% refund
  • On or before March 21 - 100% refund
  • On or before April 1 - 60% refund
  • After April 1 - No refunds

Project Management Certificate Program Refund Policy

Course cancellation - 100% refund
Before first day of class - 100% refund
After first day, but before fourth day of class - 60% refund
After fourth day of class - No refunds

Day count includes weekends and holidays


 

General Refund Policies

If a course is cancelled for any reason, student will receive a 100% refund.

Failure to withdraw from a course in which one is officially registered but does not complete will result in a grade of F or No Credit.

Refunds are based on the date when the official withdrawal is received in the Extended Education office. If you need to drop a class, you may do so via your myCSUB account, in-person, email, fax or mail through the Extended Education office, (661) 654-2441. The day you drop online or when the form is received is the official date of withdrawal and determines the amount of refund, if any. Allow up to six weeks for refunds to be processed. If you do not receive your refund by that time, please call the Extended Education office at (661) 654-2441. A delay in dropping online or submitting required forms may result in a reduced refund and/or subject to $25 administrative fee.